Your business works. But only because you never stop.

If you're fully booked and it still feels like everything runs through you, the business hasn't caught up with how much you've grown.

I'm Steph Redi, a Melbourne-based operations partner for service-based founders across Australia. I help founders get the operations of their business out of their head and into systems that run with them, not through them. I work out what's keeping everything dependent on you, then build the systems, automations and workflows that take it off your plate. Not a plan you have to figure out alone, not a template built for someone else's business. Working systems, built around how you actually think.

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You know something needs to change. You just can't step back long enough to fix it.

Everything important lives in your head and nowhere else.

Client details, the exceptions nobody's written down, how things actually get done, what's due when. If you got sick tomorrow nobody could pick up where you left off. You started this business for freedom, and somewhere along the way it became the thing you can't step away from, even for a day.

The admin is piling up and it's eating into your actual work.

Invoicing, onboarding, follow-ups, chasing the same information from the same people over and over. You know this isn't the best use of your time, but there's no system to hand it to and no one else who knows how any of it works.

You've tried to fix it, but nothing has stuck.

You've bought the tools, watched the tutorials, started building something in Notion at least twice, maybe signed up for a ChatGPT or Claude subscription that's still sitting half-used. It's not that you're not capable, it's that every solution was built for someone else's business, not yours, and you haven't had the time or headspace to find something that fits.

What changes when the business stops running through you

From this

●Everything running through you

●Admin piling up with no one to hand it to

●Growth meaning more hours, not more freedom

●Every system dependent on you remembering it

To this

✓Day-to-day handled so you can focus on the work only you can do

✓Documented systems anyone can follow

✓AI-powered automations handling the repetitive work

✓A business that can run without you being available for every question

That's what solid operational foundations make possible, not overnight and not with a template, but through honest, practical support that fits how you actually work.

See what this looks like in practice

How I work with service-based founders

Three ways to work with me, depending on where you're starting from. Each one is built around a different starting point.

Monthly Retainer

Your operations partner, on a monthly basis. From $1,500/month, priced around the outcomes each engagement needs. I work out what's keeping everything dependent on you, then build the systems, automations and AI workflows that change it. Advice and implementation in one engagement, not two separate hires. 3-month minimum.

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Project Builds

A custom build designed around how you actually work. Custom priced and scoped individually, enquiry only. A fixed-scope engagement for founders who know exactly what needs building. Client onboarding systems, Notion workspaces, automation workflows, SOP libraries or a full business operating system. When it's done, you own everything: full documentation, a handover session and a system you can run without me.

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Not sure which is right for you? The services page walks through both, what they cost and how they fit together.

Compare both offers

Why founders choose to work with me

01 Fifteen years in corporate operations, five of those as an executive's right hand.

I spent those years inside some of Australia's largest financial services firms, five of them as the right hand to a senior executive. I bring that same strategic thinking, plus AI and automation skills most operations support doesn't have, to the businesses I work with now. I'll tell you what you actually need, not what sounds impressive.

02 Built for you, not a template.

Every process, workflow and automation is built around how you specifically think and operate. That's why they stick when previous attempts haven't.

03 Advice plus implementation, not one without the other.

I don't tell you what to do and leave you to figure it out. I advise on what needs to change, then execute it myself: clearing the inbox, documenting the process, building the Notion system or automation that makes the fix stick. You get working systems and real operational help, not a to-do list.

04 You own everything.

For project builds, that means full documentation and a proper handover so you can maintain your systems without me. For retainer clients, it means the systems we build together are yours to keep, regardless of what happens next. I'm not building dependency. I'm removing it.

The person behind the systems

I spent fifteen years in corporate operations at some of Australia's largest financial services firms, five of those as the right hand to a senior executive. I've seen up close what it costs when a business has no operational foundations underneath it, and what changes when it does.

I've been recognised as a top 1% performer at one of Australia's big four banks, and I've spent the past several years going deep on AI, automation and no-code tools because I wanted to understand what was genuinely possible for small businesses.

I started Simple Solutions Studio because I believe every founder's business should be able to run without them being the answer to every question.

The goal was never a perfect system. The goal was always a life that feels like yours again.

Read my full story

Ready to get your operations out of your head?

Book a free 30-minute discovery call. We'll talk through where things stand, what's slowing things down the most and whether working together makes sense. No pressure, no pitch.

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